Terms of Service

1. About This Service

StrataChecker (stratachecker.ca) is an automated document analysis service that helps BC property buyers understand strata documents. By using our service, you agree to these terms.

2. No Legal, Financial, or Professional Advice

• All analysis is generated by proprietary automated algorithms, not human experts
• Our reports are educational tools designed to help you understand your documents — they are not professional opinions
• You must consult qualified professionals (lawyers, accountants, building inspectors, real estate agents) before making purchase decisions
• We do not verify the accuracy, completeness, or authenticity of documents you upload
• We are not responsible for decisions you make based on our analysis
• A StrataChecker report does not replace a lawyer's review of strata documents

3. Your Data & Privacy

• Documents you upload are processed solely for generating your analysis report
• Uploaded documents are automatically deleted from our servers within 7 days
• We do not sell or share your documents with third parties, except that document content may be transmitted to trusted infrastructure providers (such as cloud computing and document processing services) solely for the purpose of generating your analysis. These providers are bound by confidentiality obligations and may not use your data for any other purpose.
• We use industry-standard encryption for data in transit and at rest
• We comply with the British Columbia Personal Information Protection Act (PIPA) in our collection, use, and disclosure of personal information

4. Aggregated Data Use

By using our service, you grant us the right to use aggregated, anonymized data derived from documents uploaded to our platform for the following purposes:

• Improving our algorithms and analysis accuracy
• Generating industry benchmarks and statistics (e.g., average contingency reserve fund levels, common bylaw provisions)
• Publishing research reports or market insights
• Commercial purposes including licensing aggregated data to third parties

Your personal information and specific document contents are never included in aggregated data. Aggregated data contains only statistical patterns and cannot be traced back to any individual user or property.

5. Your Reports

• Analysis reports generated for you are yours to keep, share, and use as you see fit
• You may share reports with your real estate agent, lawyer, mortgage broker, or other advisors
• If you are an agent or professional using our service for clients, you may share reports with your clients
• Reports remain accessible for download for 30 days after generation

6. Nature of Scores and Analysis

• Opinion, not fact: Our scores represent computational interpretations of document contents, not verified facts about buildings or strata corporations. A "low" score does not mean a building is unsafe, poorly managed, or undesirable — it reflects our algorithm's interpretation of the uploaded documents only.
• Document-derived only: Our analysis is limited to the specific documents uploaded by the user. We make no representations about actual building conditions, financial health, or management quality beyond what is stated in those documents.
• Benchmark comparisons: When we compare a strata to "benchmarks" or "averages," we are comparing extracted document values to statistical distributions, not making judgments about the strata corporation's competence or character.
• Incomplete information: Strata document packages vary widely in completeness. Our analysis cannot account for information not present in the uploaded documents, recent changes, or context that would be known to the strata council but not reflected in documents.
• No endorsement or condemnation: A high score is not an endorsement or recommendation to purchase. A low score is not a condemnation or recommendation to avoid purchase. All scores are for informational purposes only.
• Good faith analysis: Our algorithms are designed in good faith to help buyers understand documents. We do not intend to harm any strata corporation, property owner, or real estate transaction.

7. Responsible Use of Reports

By using our service, you agree to use reports responsibly:

• Personal decision-making: Reports are intended for your personal use in evaluating a potential property purchase, not for public distribution or commentary about strata corporations.
• No public disparagement: You agree not to publicly post, publish, or broadcast our scores or analysis in a manner intended to disparage, defame, or damage the reputation of any strata corporation, building, or property.
• Professional sharing permitted: You may share reports with your real estate agent, lawyer, mortgage broker, or other professional advisors assisting with your purchase decision.
• Third-party claims: If any third party (including a strata corporation, property owner, or seller) brings a claim against us based on your use, distribution, or republication of a report, you agree to indemnify us for all costs and damages.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

• We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement
• We do not warrant that the service will be uninterrupted, error-free, or completely secure
• We do not warrant the accuracy, reliability, or completeness of any analysis or information provided
• Automated analysis may contain errors, omissions, or misinterpretations
• Our analysis is limited to the documents you upload — we cannot identify issues in documents you don't provide
• Poor quality scans, handwritten documents, or unusual document formats may not process correctly

9. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability for any claim arising from or related to our service is limited to the greater of (a) $100 CAD or (b) the amount you paid for the specific report in question
• We are not liable for any indirect, incidental, special, consequential, punitive, or exemplary damages
• We are not liable for lost profits, lost data, business interruption, or any damages arising from decisions made based on our analysis
• This limitation applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise)

10. Indemnification

You agree to indemnify, defend, and hold harmless 1566741 B.C. LTD., its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from:

• Your use of the service
• Your violation of these terms
• Your violation of any rights of a third party
• Any content or documents you upload to the service
• Any claims by strata corporations, property owners, sellers, or other third parties arising from your use or distribution of reports

11. Dispute Resolution

Please read this section carefully. It affects your legal rights.

Governing Law: These terms are governed by the laws of British Columbia, Canada, without regard to conflict of law principles.

Informal Resolution: Before filing any formal dispute, you agree to contact us at legal@stratachecker.ca and attempt to resolve the dispute informally for at least 30 days.

Arbitration: Any dispute that cannot be resolved informally shall be resolved by binding arbitration in Vancouver, British Columbia, conducted in English under the rules of the British Columbia International Commercial Arbitration Centre (BCICAC). The arbitrator's decision shall be final and binding.

Class Action Waiver: You agree to resolve disputes with us on an individual basis only. You waive any right to participate in a class action, class arbitration, or any other representative proceeding.

Time Limitation: Any claim or dispute must be filed within 12 months of the date the claim arose. Claims filed after this period are permanently barred.

Small Claims Exception: Either party may bring an individual action in small claims court for disputes within its jurisdictional limits.

12. Acceptable Use & Document Authorization

You agree to:

• Only upload documents you have the legal right to access and analyze. Under the British Columbia Strata Property Act (SBC 1998, c. 43), strata corporation records may be accessed by owners, tenants assigned inspection rights, and persons authorized in writing by an owner (Section 36). Prospective purchasers may obtain an Information Certificate (Form B) under Section 59. By uploading documents, you represent that you obtained them through one of these lawful means or through a legitimate real estate transaction.
• Not use our service for any unlawful purpose
• Not attempt to reverse engineer, copy, or create derivative works from our software
• Not use automated tools to access our service without permission
• Not resell or redistribute our service without a commercial agreement

13. Payment Terms

• Prices are displayed in CAD and include applicable taxes
• Payment is processed securely through our payment provider (Stripe)
• All sales are final once report generation begins — no refunds for completed analyses
• If our service fails to generate a report due to a technical error on our end, we will provide a full refund or credit
• Subscription plans may be cancelled at any time; access continues until the end of the billing period

14. Intellectual Property

• StrataChecker™ is a trademark of 1566741 B.C. LTD. All rights reserved.
• The StrataChecker name, logos, software, algorithms, and report formats are the exclusive property of 1566741 B.C. LTD.
• Our analysis methodology is protected by patent pending (U.S. Provisional Application No. 63/934,819)
• You may not use our trademarks, trade names, or branding without prior written consent
• You may not copy, modify, or create competing services based on our technology

15. Changes to These Terms

We may update these terms from time to time. We will notify registered users of material changes by email. Continued use of the service after changes constitutes acceptance of the new terms.

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Us

Questions about these terms? Contact us:

• Email: legal@stratachecker.ca
• Website: stratachecker.ca